No returns on electrical sprinter or crossfire parts and or special order parts.
Please contact us at [email protected] prior to ordering to determine if the part you are ordering is a special order part.
All claims and returned goods must be accompanied by an invoice.
If an item is incorrect due to the error of the customer it will be charged to 35% restocking fee.
If the item is incorrect due to our error, we will resolve the issue immediately.
In order for us to properly credit you, a RETURNS MATERIAL AUTHORIZATION (RMA) number must accompany all goods being returned to us. to request an RMA#, please contact us at [email protected].
The customer is responsible for all shipping charges on approved returns.
We will initiate the return process and cover shipping charges only if the return is due to our error.
All accepted returns must be in original packaging and in clean resalable condition or no credit will be given.
Non-Returnable Parts: No returns on electrical parts period
Restocking Fee
A 20% return fee is charged on all returns that are not the direct result of our error.
Refunds for returns or cores will be processed and credited within 72 to 96 hours after we receive and confirm your return is in good standing with our policies.
All cores must be returned in their original packaging from the manufacturer.
Please be aware the bank may take 4-7 business days to post the credit to your account or credit card.
All international orders must use PayPal or Google checkout, no credit card transactions will be accepted.
Cancellation Policy
An order or a portion of an order may be canceled up until the time it is shipped and no longer in our possession.
If the canceled part was special ordered from the manufacturer a return fee of 15% may apply.
